Channels side by side
WhatsApp Business, Instagram, and Telegram in the same workflow. You pick the channel, and Spark keeps the thread organized.
Spark solution
One inbox. Every channel. Nothing slips away.
WhatsApp, Instagram, and Telegram in one workspace: your team sees who reached out where, replies in order, and stops losing deals to scattered notifications.
Built for teams that live in the inbox, from lean crews to multi-agent operations.
Spark · Inbox
Channels side by side
WhatsAppInstagramTelegram
When every channel becomes another app, the customer waits too long. Often, they leave.
Ever feel like the day disappears switching screens?
- 1Duplicate replies or slow responses because someone saw the thread first on a personal phone.
- 2Instagram in one app, WhatsApp in another, Telegram in another: nobody has the full customer context.
- 3Without a unified history, follow-ups become guesswork and deals cool off in the queue.
What changes when everything lives in one place
Your team responds with context: who the customer is, what was already said, and which channel started it. All of that without five tabs open.
Assign conversations, set ownership, and keep pace at peak times with a clear queue instead of loose WhatsApp groups.
Everything you need to own the inbox
Fewer scattered tools. More replies at the right time.
Customer context on the spot
History, notes, and status visible to whoever is handling the chat now. That means fewer repeated questions and fewer dropped threads.
A queue your team understands
Prioritize who needs a reply, see what's stuck, and what's already handled. Skip the guesswork of hearts or reactions in a group chat.
Shortcuts and saved replies
Consistent, faster answers with snippets you save once and reuse whenever the topic comes back.
Filters that find the right thread
Channel, stage, tags, and more: shrink the list and land on the right lead in seconds, not minutes hunting screenshots.
Ready to grow with you
From one number to multiple profiles and agents. It is the same foundation to scale without outgrowing your system on the first hire.
How it works in practice
Three steps to escape notification chaos.
- 1
Connect your channels
Link WhatsApp, Instagram, and Telegram with Spark onboarding support. No hacks, and official options where it matters.
- 2
Centralize the operation
Leads and chats land in one queue your team can read: fewer “DM me” handoffs and more service with a paper trail.
- 3
Reply and close more
Use context, tasks, and automations in the same platform to turn conversations into outcomes, not just message ping-pong.
Frequently asked questions
Fewer app hops. More conversations that turn into revenue.
Try Spark and see the unified inbox with your own channels.