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Clear pipeline. Owned leads. Deals you can trace.

See every opportunity in the right stage, know who owns the next step, and open the real conversation without losing commercial context.

For teams that sell on WhatsApp and Instagram and need CRM that keeps up with how you actually work.

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Spark · CRM
Illustration of a sales pipeline and lead management in Spark
Sales pipeline
QualificationProposalClosing

When the pipeline lives in everyone's head, predictability becomes luck

Spreadsheets, groups, and sticky notes work until they don't.

  • 1Two sellers on the same lead, or nobody calling because each thought it was the other's job.
  • 2You know there's a hot opportunity, but not which stage it's in or what was promised in the last message.
  • 3Reporting becomes rework: export, cross-check, and hope the number matches WhatsApp.

What changes when CRM and chat move together

Every lead has a stage, an owner, and history: your team sees the full funnel and acts where the customer is already talking to you.

Fewer vague "I'll get back to you" replies. More decisions backed by contact data, tags, and fields that match how you really sell.

CRM built for deals that close on WhatsApp and Instagram

Less busywork, more clarity for sales and support.

Pipelines that mirror your reality

Create stages that match your product or service and move leads as the conversation advances, without a parallel board nobody trusts.

Leads with full history

Name, source, notes, and message trails stay on one record. Whoever picks up the thread continues where it stopped.

Tags and segmentation you will use

Mark profiles, interests, and recurring objections so you can filter who needs a campaign, a follow-up, or a tailored approach.

Fields that fit your process

Capture what matters for your sale, from tax IDs to plan interest, and help the team fill it in consistently.

From chat to the next step

Turn a reply into a task, reminder, or stage change without losing the thread across separate tools.

Visibility to grow with control

Track volume by stage, bottlenecks, and team pace so you adjust pitch, targets, and priorities based on what is really happening.

How to put CRM to work for revenue

Three steps away from winging it.

  1. 1

    Model your pipeline

    Define stages, owners, and fields with Spark onboarding so the board reflects the real path from first contact to yes.

  2. 2

    Connect chats and leads

    Bring messaging channels in so every new contact becomes a trackable opportunity with clear source and next step.

  3. 3

    Make follow-up a habit

    Use tasks, automations, and shortcuts so opportunities do not cool off in the gap between messages.

Frequently asked questions

Less guessing. More predictability in the pipeline.

See Spark CRM with your pipeline and your channels.

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